Tag & Original Price: Products are delivered with the original brand tag intact. The customer can verify original price and authenticity before confirming receipt.
Return Eligibility: Returns are accepted only if the tag is intact and the product is unused/unwashed. Exchange for the same item or a full refund via LookBook is possible if eligible.
Return to Original Store: Returns to the original store are the customer’s responsibility. LookBook does not guarantee acceptance by the store.
Time Limit: Returns/exchanges via LookBook must be requested within 2 days of delivery.
Styling Fee Disclosure: The small styling/convenience fee is non-refundable, covering curation, handling, and delivery.